Delivery & Returns
DELIVERY
Is there a minimum order for postal delivery?
There is no minimum order postal delivery, you simply pay our post and packing fee.
How can I track my order?
You will be provided with a tracking code once your order has left Flour Pot HQ, this can be found inside the dispatch email.
How long does it take for my order to arrive?
All our orders are shipped with Parcelforce. This means your order will arrive within 1-3 working days of receipt depending on delivery selection. You will receive confirmation by email when your order has been dispatched. If your order is going to be delayed, we'll be in touch directly.
Can my my order be delivered to a different address?
You can add a different delivery address to the billing address at checkout.
Do you deliver outside of the UK?
Currently we don't offer this service but soon we will be making this available.
RETURNS
Can I return my order?
We offer a returns policy for damaged goods or failure of delivery only. Get in touch with us as soon as possible regarding either matter.