Home Delivery | Click & Collect
You Click, We Deliver
We now offer Home Delivery alongside our existing Click & Collect service 7 days a week. Choose a delivery option that suits your needs. Just give us 48 hours notice and we’ll do the rest.
1. Choose your items
Order all your Flour Pot favourites and more essentials
2. Delivery or Collection
Delivered directly to you or collect 7 days a week
3. Enjoy at home
Just give us 48 hours and we'll have your items ready
- Contact-free delivery on all orders
- Deliveries across the Brighton & Hove area
- 48 hours notice required to make order
- We'll deliver to you between 9pm-8pm
- Delivery charge and minimum orders
As a policy all our deliveries will be 'Contact-free delivery' On arrival, the driver will place your order on your doorstep and ring your bell (wearing gloves). Our drivers will then wait nearby for you collect your items before moving on.
We deliver to BN1, BN2, BN3, BN41, BN42, and BN43 postcodes. We hope to service more areas soon, if you do place an order outside of these areas, unfortunately, we'll have to refund your order
For us to prepare your order, we can require up to 48 hours. For example, if you wanted to delivery on Wednesday, your order must be placed before 12pm on Monday.
Due to demand we're unable to specify exact times, but can assure you that deliveries will be made during this time on your day of delivery.
There is a small delivery charge of £2.50 and a minimum order value of £10 per order
If you have any further questions about delivery please contact us here
- Just 48 hours notice required before pickup
- Free collection from any store between 11am - 3pm daily
- Collect any day of the week (Mon-Sun)
- The minimum order value is £10 per order
Faqs
How does Click & Collect work?
Click & Collect lets you make an order online for collection from any one of our six stores in Brighton & Hove. You can select your preferred location at checkout.
How can I place a Click & Collect order?
Just shop online as usual. When you go to the online checkout, choose Click & Collect for your preferred store.
How much does Click & Collect cost?
Click & Collect doesn't cost any extra, all free of charge.
How long before my order is ready to collect in store?
For us to prepare your order, we can require up to 72 hours depending on the items you wish to order, please refer to the notes on each item. For items required in two days, you will need to order before midday and it will be ready from midday, 48 hours later. For example, if you wanted to pick up Wednesday at 9am, your order must be placed before 12pm on Monday. If you are ordering for further in advance, please specify at checkout your preferred day of collection.
What happens with orders placed after 12pm?
Orders placed after 12pm will be added to the next day, for example if you ordered at 2pm on Monday afternoon your order won't be ready until Thursday morning. Please do ensure you make the cut-off point for orders of 12pm.
How will I know when my Click & Collect order is ready?
We'll send you an email when your order is ready, confirming your chosen shop. If you order is going to be delayed for any reason we will let you know via phone or email well in advance.
How do I collect in-store?
Simply head into your chosen location and show one of our front of house team members your order confirmation email on your phone or via a print out.
Can someone collect on my behalf?
We're happy for someone else to collect your order, but please ask them to bring proof of the order along with them.
How long is a Click & Collect order held for?
Please do call us if you are unable to collect your order. If your order includes fresh produce we can hold it until 5pm otherwise food may be wasted.
What if my order is late or has items missing?
If your order is late for any reason we will call you on the number provided at checkout. If any items are missing from your order please do call the store from which you collected your order as soon as possible to discuss next steps.
Can I order over the phone/email?
Click & Collect orders must be made online through this website.
What is the latest date I can order for Christmas?
To guarantee pick up for Christmas Eve your order must be with us two days in advance, orders must be made by 12pm Sunday 22nd December.