Click & Collect

Free Click & Collect at The Flour Pot, simply order online and then pick up at a store that suits you.

1. Select your items

Order all your favourite Flour Pot items in one place.

2. Choose a store

Pick from any of our seven stores for collection 7 days a week.

3. Pick it up

Just give us 48 hours and we'll have your items ready.

All our items are made to order, which means less waste and all of our food is freshly made especially for you. Each of our products require different times to prepare, so please note that when ordering.

24 hours

Store cupboard and gift items

48 hours

Bread, pastries, savouries and sweet items

72 hours

Celebrations cakes and bespoke orders

All occasions

Ordering for breakfast at home with the family, for a special occasion, an event or in the office? Our Click & Collect service makes it easy for you whatever the occasion.

Made to order

All our items are freshly made to order and ready for collection in 48 or 72 hours. Our range is made with simple ingredients but these require time to prove and prepare.

7 days a week

We offer a 7 day week pick up. Plan to pick any of our items on the day which best suits. We have 7 stores across Brighton & Hove, pick a spot and collect within as little as 24 hours for certain items.

Faqs

How does Click & Collect work?

Click & Collect lets you make an order online for collection from any one of our six stores in Brighton & Hove. You can select your preferred location at checkout.

How can I place a Click & Collect order?

Just shop online as usual. When you go to the online checkout, choose Click & Collect for your preferred store.

How much does Click & Collect cost?

Click & Collect doesn't cost any extra, all free of charge.

How long before my order is ready to collect in store?

For us to prepare your order, we can require up to 72 hours depending on the items you wish to order, please refer to the notes on each item. For items required in two days, you will need to order before midday and it will be ready from midday, 48 hours later. For example, if you wanted to pick up Wednesday at 9am, your order must be placed before 12pm on Monday. If you are ordering for further in advance, please specify at checkout your preferred day of collection.

What happens with orders placed after 12pm?

Orders placed after 12pm will be added to the next day, for example if you ordered at 2pm on Monday afternoon your order won't be ready until Thursday morning. Please do ensure you make the cut-off point for orders of 12pm.

How will I know when my Click & Collect order is ready?

We'll send you an email when your order is ready, confirming your chosen shop. If you order is going to be delayed for any reason we will let you know via phone or email well in advance.

How do I collect in-store?

Simply head into your chosen location and show one of our front of house team members your order confirmation email on your phone or via a print out.

Can someone collect on my behalf?

We're happy for someone else to collect your order, but please ask them to bring proof of the order along with them.

How long is a Click & Collect order held for?

Please do call us if you are unable to collect your order. If your order includes fresh produce we can hold it until 5pm otherwise food may be wasted.

What if my order is late or has items missing?

If your order is late for any reason we will call you on the number provided at checkout. If any items are missing from your order please do call the store from which you collected your order as soon as possible to discuss next steps.

Can I order over the phone/email?

Click & Collect orders must be made online through this website.

What is the latest date I can order for Christmas?

To guarantee pick up for Christmas Eve your order must be with us two days in advance, orders must be made by 12pm Sunday 22nd December.

PLEASE REMEMBER THAT CLICK & COLLECT ORDERS HAVE TO BE MADE 48/72 HOURS BEFORE YOUR PREFERRED COLLECTION DATE – LEARN MORE